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You may also find answers in Frequently Asked Questions . Still Have questions? Please Contact Us

I am not a Member

You have clicked "Join" to become a Hyatt Gold Passport member. Enrollment is free and you will start enjoying the benefits of membership on your very first stay. To join, you must provide information in the fields marked with an asterisk. Your username and password must be 6 to 35 characters long and can contain letters and/or numbers, but not special characters such as @#$%^&*:;/.

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Contact Information

We require that you provide either a business or home address. You may also enter your area code and telephone number. Please note that the country code will automatically correspond to the country you have selected in your address. All countries in North America share 1 as a country code. At all times, Hyatt Hotels and Resorts keeps your personal information securely confidential. Please see our Privacy Policy for more details.

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I already have a Hyatt profile

Since you have a previous My Hyatt on-line account, your personal information has been automatically entered into the Hyatt Gold Passport enrollment form. Please add any outstanding information. Usernames and passwords are now required to be 6 to 35 characters long and can contain letters and/or numbers, but not special characters such as @#$%^&*: Therefore, you may be requested to choose a new username and password.

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What is "Remember Me"?

If you select "Remember Me" a cookie is saved to your computer so that your username or Hyatt Gold Passport account number and other personalized messages about activity in your account and special offers will automatically appear when you access goldpassport.com or hyatt.com. For security reasons, you will still be asked to provide your password in order to access or change your Hyatt Gold Passport account. You must have cookies enabled on your computer in order to take advantage of this functionality.

If accessing from a public or shared computer, please choose "Do Not Remember Me". This option will prohibit any of your personal information from being stored on that computer.

At all times, Hyatt Hotels and Resorts keeps your personal information securely confidential. Please see our Privacy Policy for more details.

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What does “Activate Your Account” Mean?

If you joined Hyatt Gold Passport offline (in a hotel, through our customer service center, a worldwide reservation center, etc.), you are earning points for each of your eligible visits. In order to view those points online and your overall account activity including any upcoming reservations, profile information and more, you’ll need to activate your online account.

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